by mark.dix@bigrockhq.com | Jun 5, 2025
A Bigrock Development Partnership Driving Growth through Deeper Customer Relationships PROGRAMME Consultative Selling INDUSTRY People Search THE CHALLENGE Hanover Search Group (HSG) were looking to accelerate the transformation of HSG into a highly-specialised search...
by mark.dix@bigrockhq.com | Jun 5, 2025
Delivering Service Excellence Building Strong Customer Relationships PROGRAMME Consultative Selling Sales Management INDUSTRY Finance THE CHALLENGE Skipton Building Society were looking to… Develop consultative sale skills, optimise performance and drive an...
by mark.dix@bigrockhq.com | Jun 5, 2025
Premium Customer Service & Sales in the Contact Centre PROGRAMME Sales Management Telephone Sales INDUSTRY Finance THE CHALLENGE Mercedes-Benz Insurance were looking to improve sales and renewals of their premium insurance products, whilst ensuring their...
by mark.dix@bigrockhq.com | Jun 4, 2025
Minimise Departures… Maximise Arrivals Persuading customers to stay using a consultative approach and a strong Value Proposition PROGRAMME Sales Management INDUSTRY Finance THE CHALLENGE Aviva Health Ireland sought to balance market share and scalability with new...
by mark.dix@bigrockhq.com | Jun 4, 2025
Managing Change while Boosting Employee Engagement, Customer Satisfaction & Business Outcomes National Training Award for Partnership & Collaboration PROGRAMME Consultative Selling Sales Management INDUSTRY Finance THE CHALLENGE As part of the creation of a...