A Bigrock Development Partnership

Hanover Search Group (HSG) were looking to accelerate the transformation of HSG into a highly-specialised search firm, recognised for its deep expertise and connections within the Insurance, Asset Management and Wealth Management industries. The business was looking to increase turnover significantly and drive growth, whilst adapting and responding to changes in the world of recruitment and search.

HSG chose Bigrock, as a development partner with deep experience of their market place, to design and deliver a bespoke change programme that would achieve their objectives. The business were looking to give team members the capability and confidence to build deeper and broader relationships with both clients and candidates, optimise the ‘customer’ experience they deliver and, as a result, drive greater commercial returns.

HSG opted to work with Bigrock in partnership over 12 months, with a profit share ‘pay as you grow’ pricing model, that saw us link a proportion of our fees to the successful achievement of agreed targets.

Following an initial diagnostic, we created a bespoke change and development programme that has seen us work with leaders, managers and team members through a blend of consultancy, coaching, workshops and digital learning solutions.

Over the course of the first year’s partnership, we flexed and tailored the programme to reflect market challenges
(e.g. Brexit) and the firm’s changing situation, including new management structures and the acquisition of a US partner firm.

The programme has seen us work with all HSG team members to optimise their approach to client and candidate conversations and to help team members build stronger relationships with clients, based on a deeper and broader understanding of their needs.

In year 1, HSG faced a commercially challenging economic landscape, with a number of unexpected factors (like Brexit). Leaders have commented that Bigrock’s support directly contributed to HSG’s progress with their growth plans in this time of commercial uncertainty.

We continue to support HSG, providing induction training, workshops and digital learning.