BUSINESS DEVELOPMENT &
KEY ACCOUNT MANAGEMENT
Elevate Your Client Relationships with Expert Business Development and Key Account Management Training…
Develop Trusted
Client Relationships
DEVELOP
TRUST
BUILD
PARTNERSHIPS
STRATEGY
ALIGNMENT
In industries where trust, insight, and strategic alignment are critical, successful business development goes far beyond traditional sales tactics. At Bigrock, we have specialised for over two decades in providing high-impact training for business development and key account management professionals in sectors where high-value, relationship-based sales are fundamental; including banking, wealth management, financial planning, private equity, private debt, insurance, commercial real estate, and professional services.
Our programmes are designed to transform your team’s approach to client relationships, moving from transactional interactions to becoming trusted partners; true insiders who are integral to their clients’ success.
Why Invest in BizDev & KAM Development with Bigrock?
1. Build Trusted Partner Relationships
Our training goes beyond the basics of B2B relationships, teaching your team how to build meaningful, long-term partnerships with clients. By understanding the nuances of the client strategy, and how to create deeper trust, your team will learn how to elevate their role to that of a trusted partner—someone clients turn to not just for products or services, but for strategic guidance and insights.
2. Act as Coaches and Guides to Clients
We equip your key account managers and business development professionals with the skills to act as coaches and guides to their clients. This involves not only understanding their clients’ business challenges but also proactively offering solutions that are aligned with their strategic goals. By positioning themselves as indispensable advisors, your team will drive stronger client loyalty and generate new opportunities for growth.
3. Align with Client Strategy for Mutual Benefit
In high-value sectors like banking, wealth, private equity, and commercial real estate, success hinges on aligning your offerings with your client’s strategic priorities. Our training emphasises the importance of understanding and integrating with your clients’ long-term objectives, ensuring that your solutions are not just relevant but are seen as critical components of their success.
4. Deepen Trust and Relationship Quality
Trust is the foundation of every successful client relationship. Our training provides practical strategies for building and maintaining trust, including how to navigate complex client dynamics, handle sensitive discussions, and deliver on promises consistently. This focus on trust helps your team to not only win business but to create resilient, high-value relationships that stand the test of time.
Tailored for BDM & KAM Programmes
Bigrock Business Development & Key Account Management programmes are aimed at experienced professionals looking to move beyond the transactional sale and, via a consultative sales process, build collaborative client relationships.
Our Business Development programmes focus on the skills needed to identify, engage and build relationships with new clients.
Our Key Account Management programmes explore how to develop deeper, broader and smarter relationships with existing clients.
Our programmes include:
Customised Training Programmes – We begin by understanding your business, your market, and your specific challenges. Our training programmes are customised to address the unique needs of your team and your clients, ensuring that the strategies we teach are immediately applicable and impactful.
Practical, Actionable Skills – Our focus is on delivering practical skills that your team can use right away. From building rapport and deepening client engagement to navigating complex negotiations and securing high-value contracts, our training is designed to deliver real, measurable results.
Continuous Development and Support – Our commitment to your success doesn’t end with the training session. We provide ongoing support and development resources to help your team continue to grow and refine their skills. This includes follow-up coaching, access to exclusive Bigrock content, and data to support and prove growth.
In some of our most successful Business Development & Key Account Management programmes learners have explored…
Business Development
Identify potential leads
Networking & First Approach
Present your Value Proposition
Engage & build rapport
Elicit an understanding of the client’s needs
Pitch your solution
Progress the sale
Negotiate, influence & communicate
Ensure client delight
Build a collaborative relationship
Conduct reviews, gain referrals and re-engage
Perception Ladder
Key Account Management
Engage with key stakeholders
Present your Value Proposition
Elicit an understanding of the client’s needs
Present your solution
Contract & agree
Manage key stakeholders
Orchestrate both internal and external resources
Negotiate, influence & communicate
Ensure client delight
Nurture a collaborative relationship
Retain the account & secure further business
Hear from our clients…
BRILLIANT
Excellent course. Bigrock were brilliant, really engaging and encouraging. Been on many courses over my career, this is has been the best. Thank you!
Relationship Director – Edinburgh, Scotland
DEVELOPING ACCOUNTS
This programme has helped me rebase relationships with existing contacts, think strategically about developing accounts and improve my ability to form on-going relationships with new contacts.
Strategic Account Manager – UK
FANTASTIC
Fantastic delivery from Bigrock, very engaging throughout the 2 days. It was a great course, both Chris and Colin were amazing and I’ve learnt a lot… LOVED IT
International Organisations Director – Manchester, UK
Transform Your Approach to Client Relationships
At Bigrock, we’re passionate about helping your business development and key account management teams become true strategic partners to your clients. Let us help you transform your client relationships and drive sustainable business growth through deeper trust, strategic alignment, and unparalleled client engagement.
Ready to Elevate Your Team?
Contact us today to learn more about our Business Development and Key Account Management training programmes and how we can help you build stronger, more valuable client relationships.
